UDL Security Defends Its Reputation After Online Criticism

Weymouth, Dorset – 27 September 2025.
A war of words has broken out in Weymouth after a video posted online by local retailer Ian Lambert accused UDL Security’s management of “lack of support,” “poor training,” and “thuggish” behaviour.

UDL, a well-established Dorset-based security company, has responded publicly, dismissing the allegations as misinformed and pointing instead to its strong record, proud local roots, and positive employee culture.

Video: https://www.facebook.com/share/v/14JhmjVK1Bv/

In a statement, the company said it found Lambert’s video “amusing” and insisted his interpretation shows a lack of understanding of how UDL actually operates. The firm emphasized its origins in United Doors Limited, founded by Steve Parker, and said the UDL name represents pride, family values, and a professional team approach.

“Our staff aren’t just staff — they’re our team, our family, and we work as one,” the statement read. “If you want the truth about us, ask our team, ask us directly. We’re always happy to talk.”

The company provides licensed services ranging from door supervision and event security to CCTV monitoring. Its staff receive industry training and operate in compliance with UK security regulations.

Independent reviews on employment site Indeed give UDL a strong rating (4.7/5), with employees praising management support and workplace environment.

Who is Ian Lambert?

Lambert is a little-known local personality and outspoken critic of the Weymouth Business Improvement District (BID). He is associated with The Great British Coin Hunt, which he continues to promote as a retail and collectibles brand on social media. A company he registered under that name — TGBCH Limited (company no. 15192050) — was incorporated in October 2023 but formally dissolved in August 2024.

He also runs Artisan Island, a Weymouth-based store showcasing jewellery, art, and other items from independent makers.

Companies House records additionally link Lambert to past ventures, including dissolved entities such as Winnit Raffles Ltd and HS4B CIC.

For now, UDL insists it will continue focusing on “keeping people safe” and views the video as background noise. Its message is clear: the company stands by its record, its staff, and its role in the town.